Privacy Policy

Effective: Dec 9, 2018.
Updated: Sep 29, 2020.

Who we are

Derby Music Academy is a private enterprise run by WindSong Arts. WindSong Arts is the name of Dana de Waal and Anne de Waal’s business partnership.

Our website address: https://derbymusicacademy.co.uk
Our postal address: 33 Hexham Walk, Derby, DE21 4FQ
Our email address: admin@derbymusicacademy.co.uk
Our phone number: 07947 910 002

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload media to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We currently do not use a contact form. This is to minimize the data that we obtain and would therefore be responsible for.

Appointment Booking forms

To book an appointment with us, you need to create your booking at https://derbymusicacademy.co.uk/bookings.

We ask for a minimum of the following personally identifiable information:

Name

We ask for this because:

  • We need to be able to differentiate between our customers so that lesson materials and progress notes can be specific and customized to each customers’ learning and progression experience. Basically, to offer you the very best service, we need to know that you aren’t someone else!

Email address

We ask for this because:

  • Our appointment booking system will automatically send you a confirmation of your booking via email so that you know the booking is confirmed and so that you have a record of it to keep for your information.

Phone number

We ask for this because:

  • We may need to contact you regarding appointment attendance, cancellations, refunds or rescheduling appointments.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

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